FAQ

And if you don’t find what you’re looking for, please
send us a message.


Each bike comes with an integrated 21.5" HD tablet that runs Android and comes pre-installed with Stryde app, browser and several other Android apps.

We are currently selling bikes scheduled to ship from our warehouse in two weeks after you order. The bike will take another 4 to 14 days to get to your house, depending on the distance from our warehouse - on average it takes one week! Several days prior to delivery, our local logistics partner will contact you to confirm the exact delivery time. Please note that right now we are not offering our white-glove service for safety reasons.

Our bike comes equipped with pedals that can accomodate both cycling shoes with SPD clips and sneakers.

Our tablet comes with a built-in browser that you can use to access your favorite streaming services or even other fitness workouts! Additionally a few entertainment apps are already pre-installed on the tablet. All of this is at your fingertips even if you are not currently a subscriber.

Google Play is currently not available for tablet devices with screens this wide, but we are hoping it becomes accessible in the future. The tablet on the Stryde bike is unlocked, which means that you are able to download many apps directly from app publishers or third party websites. If you have questions about downloading and using apps, we encourage you to check out Youtube reviews for the bike or email us!

The bike measures 50 by 24 inches, and fits nicely in living rooms, bedrooms, garages... You get the idea.

Our membership fee is $29.99 a month. You can cancel or resume anytime.

To access Stryde's app or use the browser, you need to connect your tablet to the internet using local Wi-Fi or an Ethernet cable.

The Stryde app comes with a free ride tab that you can access without subscription, where you can see your metrics on top of a static image. With the latest app release, you can display those metrics in a small window running on top of another application - so you can see how you are doing while accessing other content outside of the Stryde app.

Yes, our tablet comes with two speakers, 3.5mm headphone input and Bluetooth.